Terms of Use | Dodo & Friends

Article 1 (Purpose)

These Terms of Use set forth the rights, obligations, and responsibilities of Reading Gate Co., Ltd. (the "Company") and Users in connection with the use of the Dodo & Friends service (the "Service") provided by the Company, as well as the conditions and procedures for using the Service.

Article 2 (Definitions)

The terms used in these Terms of Use have the following meanings.

1. "Service" means the Dodo & Friends online English learning service provided by the Company and any ancillary services provided in connection therewith.
2. "Educational Institution" means an academy or other institution that has entered into a service agreement with the Company and uses the Service.
3. "User" means the representative of an Educational Institution that has entered into a service agreement with the Company, or a person in charge at such Educational Institution who is recognized by the Company.
4. "Learner" means a person registered by a User as a student belonging to an Educational Institution and who uses the Service.
5. "Content" means all English learning materials, e-books, videos, audio, images, textbooks, learning resources, and other educational works provided by the Company through the Service.
6. "Service Agreement" means a separate agreement entered into between an Educational Institution and the Company regarding use of the Service.

Article 3 (Effect and Amendment of the Terms)

1. These Terms of Use become effective when posted on the Service screen or otherwise notified to Users in an appropriate manner.
2. The Company may amend these Terms of Use to the extent that such amendment does not violate the Act on the Regulation of Terms and Conditions and other applicable laws and regulations.
3. If the Company amends these Terms of Use, it shall specify the amended content, the reason for the amendment, and the effective date, and notify Users before the effective date on the Service screen or by other appropriate means.
4. If a User continues to use the Service after the effective date of the amended Terms of Use, the User shall be deemed to have agreed to the amended Terms of Use.
5. If a User does not agree to the amended Terms of Use, the User may request termination of the Service Agreement in accordance with the procedures set forth in the separate agreement.
6. If a Service Agreement contains separately stipulated provisions, those provisions may take precedence over these Terms of Use.

Article 4 (Formation of the Service Agreement)

1. A Service Agreement is formed when an Educational Institution and the Company enter into a separate agreement and the account and system setup required to use the Service have been completed in accordance with the procedures prescribed by the Company.
2. The Company may restrict or refuse to enter into a Service Agreement or to provide the Service in any of the following cases:
- ① The application contains false, omitted, or incorrect information;
- ② Another person's name or information is used unlawfully;
- ③ The Service is intended to be used for a purpose that violates applicable laws or these Terms of Use;
- ④ There is a risk of interfering with the Company's normal operation of the Service; or
- ⑤ There is any other reasonable ground on which the Company determines that providing the Service is not appropriate.
3. Specific matters regarding the service period, fees, payment methods, scope of provision, and other conditions of use shall be governed by a separate agreement or the conditions of use prescribed by the Company.
4. If these Terms of Use and a separate agreement differ, the provisions of the separate agreement shall prevail. Matters not stipulated in the separate agreement shall be governed by these Terms of Use.

Article 5 (Provision of the Service)

1. The Company provides an online English learning service so that Educational Institutions may use the Service in accordance with the Service Agreement.
2. The Service is provided in accordance with the usage environment and technical specifications prescribed by the Company.
3. The Company may change the content, functions, or usage environment of the Service for quality improvement, technical enhancement, or operational needs.
4. If a material change is made to the Service, the Company shall notify Users in advance. Provided, however, that in unavoidable cases such as urgent security measures, incident response, or technical improvements, the Company may provide notice afterward.
5. If necessary for the provision of the Service, the Company may integrate part or all of the Service into another service or discontinue the Service. In such a case, the Company shall endeavor to inform Users of the details in advance.

Article 6 (Service Hours and Suspension)

1. The Service shall, in principle, be provided twenty-four (24) hours a day, three hundred sixty-five (365) days a year, unless there is a special business or technical impediment. Provided, however, that regular maintenance, system improvements, and other work hours designated by the Company may be excluded from service hours.
2. The Company may temporarily suspend all or part of the Service in any of the following cases:
- ① Maintenance, inspection, replacement, or failure of servers or other information and communications facilities;
- ② Failure of telecommunications services;
- ③ Force majeure events such as natural disasters, fire, power outages, or a national emergency;
- ④ Urgent security measures are required; or
- ⑤ Any other case necessary for the stable provision of the Service.
3. If a service interruption is scheduled, the Company shall, to the extent possible, notify Users in advance.
4. If prior notice is difficult due to an urgent failure or other unavoidable circumstances, the Company shall endeavor to provide relevant information without delay after the Service is restored.

Article 7 (Management of Educational Institution and Learner Accounts)

1. A User may register Learners belonging to the Educational Institution with the Service in accordance with the procedures prescribed by the Company.
2. Accounts used by Learners to access the Service are operated under the management of the Educational Institution.
3. When registering a Learner, the User shall accurately enter the information required by the Company to provide the Service.
4. The User shall manage Learner account information so that it is not used unlawfully by a third party.
5. The User shall not transfer or lend a Learner's account to a third party.
6. If the User becomes aware of unauthorized use of an account or any security issue, the User shall notify the Company without delay.
7. Except as otherwise provided by applicable law, the User shall be responsible for unauthorized use of an account arising from the User's negligence or other cause attributable to the User.

Article 8 (Obligations of Users)

1. Users shall comply with applicable laws, these Terms of Use, any separate agreement, and matters announced by the Company in connection with the Service.
2. Users shall keep the information they provide to the Company for use of the Service accurate and up to date.
3. Users shall not engage in any of the following acts in connection with use of the Service:
- ① Using false information or another person's information;
- ② Unlawfully using another User's or Learner's account;
- ③ Copying, distributing, transmitting, sharing, selling, lending, or providing the Service or Content to a third party without the Company's prior consent;
- ④ Unauthorized creation or sale of a separate educational product or paid service using the Service or Content;
- ⑤ Infringing the copyright, trademark, or other intellectual property rights of the Company or a third party;
- ⑥ Interfering with the normal operation of the Service or unlawfully accessing the system;
- ⑦ Transmitting or distributing malware, viruses, or similar programs to the Company's Service or systems;
- ⑧ Damaging the Company's reputation or credit through the Service or Content;
- ⑨ Assigning, lending, gifting, or pledging the right to use the Service or the User's status under the Service Agreement to a third party;
- ⑩ Engaging in criminal activity or any act that violates applicable laws; or
- ⑪ Any other act that interferes with the Company's business or undermines the sound order of Service use.

Article 9 (Use of Content and Copyright)

1. Copyrights and other intellectual property rights in the Content and other works provided through the Service belong to the Company or to a third party that holds legitimate rights therein.
2. Users and Learners may use the Content only within the scope permitted for use of the Service.
3. Users shall not copy, distribute, transmit, share, sell, lend, publicly transmit, or otherwise provide all or part of the Content to a third party without the Company's prior consent.
4. Users shall not reprocess Content provided through the Service into a separate file, textbook, lecture, or any other form for commercial purposes.
5. Even when Content is used within an Educational Institution for Learners' study, Users shall not copy the Content beyond the scope permitted by the Company or distribute it externally.
6. If a User violates this Article and causes damage to the Company or a third party, the User may be liable to compensate for such damage in accordance with applicable laws.

Article 10 (Protection of Personal Information)

1. The Company protects the personal information of Users and Learners that it collects and processes in the course of providing the Service, in accordance with applicable laws.
2. Specific matters regarding the collection, use, storage, and destruction of personal information and the rights of data subjects are governed by the Company's Privacy Policy.
3. When registering Learners with the Service, Users shall comply with the personal information protection measures required under applicable laws.
4. The Company may process the personal information of Learners registered by Users to the extent necessary to provide the Service. Specific details shall be governed by the Privacy Policy and the Service Agreement.

Article 11 (Obligations of the Company)

1. The Company shall comply with applicable laws and these Terms of Use and shall make its best efforts to provide a stable Service.
2. If an interruption occurs in the provision of the Service, the Company shall endeavor to restore the Service as promptly as possible.
3. If a User's legitimate opinion or complaint is received, the Company shall endeavor to handle it through appropriate procedures.
4. If a User's inquiry or complaint cannot be handled immediately, the Company may inform the User of the reason and the expected handling schedule.
5. The Company shall comply with the matters set forth in the Privacy Policy in order to protect Users' personal information.

Article 12 (Restriction of Service Use)

1. The Company may restrict all or part of a User's use of the Service if the User falls under any of the following:
- ① The User has violated these Terms of Use or a separate agreement;
- ② The User has interfered with the normal operation of the Service;
- ③ The User has unlawfully used another person's account or information;
- ④ The User has infringed the rights of the Company or a third party;
- ⑤ The User has used the Service in an illegal manner;
- ⑥ The User has failed to pay fees without a justifiable reason; or
- ⑦ The User has otherwise violated applicable laws or these Terms of Use.
2. If the Company restricts use of the Service pursuant to the preceding paragraph, it shall endeavor to inform the User of the reason. Provided, however, that if immediate restriction is necessary for urgent security measures or to protect the Service, the Company may provide notice afterward.
3. A User who objects to a restriction on use of the Service may explain the reason to the Company and request that the restriction be lifted.
4. If the Company determines that the grounds for the restriction have been resolved, it may lift the restriction to a reasonable extent.

Article 13 (Termination of the Service Agreement)

1. A User may terminate the Service Agreement in accordance with the procedures set forth in the separate agreement.
2. The Company may terminate the Service Agreement in accordance with the procedures set forth in the separate agreement if the User falls under any of the following:
- ① The User has materially breached these Terms of Use or a separate agreement;
- ② The Service Agreement was entered into by false or unlawful means;
- ③ The User has intentionally interfered with the normal operation of the Service;
- ④ The User has materially infringed the rights of the Company or a third party;
- ⑤ The User has failed to pay fees without a justifiable reason and has not remedied the failure despite the Company's request for performance within a reasonable period; or
- ⑥ The User has otherwise violated applicable laws.
3. Upon termination of the Service Agreement, the User shall, in principle, lose the right to use the Service, and the Company may process the User's account and Service-related information in accordance with the separate agreement or applicable laws.
4. Provisions that, by their nature, should survive termination of the Service Agreement shall remain in effect after such termination.

Article 14 (Fees and Refunds)

1. Service fees, the service period, payment methods, and other conditions of use shall be governed by a separate agreement entered into between the User and the Company or by the conditions of use announced by the Company.
2. Matters regarding refunds or settlement of fees shall be governed by the standards set forth in the separate agreement.
3. Matters not stipulated in the separate agreement shall be governed by applicable laws and general commercial practices.

Article 15 (Responsibility for Service Provision and Damages)

1. If the Company or a User violates these Terms of Use or a separate agreement and thereby causes damage to the other party, the party at fault shall be liable to compensate for such damage.
2. The Company shall be liable, in accordance with applicable laws, for damage caused to a User by the Company's willful misconduct or negligence.
3. Except as otherwise provided by applicable law, the Company shall not be liable for damage arising from any of the following:
- ① The Service cannot be provided due to force majeure events such as natural disasters, war, a national emergency, or a power outage;
- ② Provision of the Service is interrupted due to a failure of telecommunications services provided by a telecommunications carrier or other circumstances reasonably beyond the Company's control;
- ③ An interruption in use of the Service is caused by a reason attributable to the User;
- ④ The learning outcomes expected by the User from using the Service are not achieved; or
- ⑤ Damage arises from the User's careless management of the User's account or password.
4. The Company does not guarantee any learning outcomes, grade improvement, or similar results that a User may obtain through use of the Service.

Article 16 (Disclaimer)

1. Unless there is willful misconduct or negligence on the part of the Company, the Company shall not be liable for the accuracy, completeness, or lawfulness of information registered or entered by a User in the Service.
2. Unless there is a cause attributable to the Company, the Company shall not be liable for operational issues arising within an Educational Institution from the User's use of the Service or Content.
3. Unless there is a cause attributable to the Company, the Company shall not be liable for disputes arising between a User and a Learner, or between a User and a parent or other third party.
4. With respect to free services or features, unless otherwise specifically provided by applicable law, the Company may limit its liability if there is no willful misconduct or gross negligence on the part of the Company.

Article 17 (Management of Information and Materials)

1. Matters regarding the management of information and materials registered or submitted by a User to the Company's systems in the course of using the Service shall be governed by the functions and conditions of use of the Service.
2. If necessary for the stable operation and security of the Service, the Company may change the format, storage method, and method of use of information or materials registered by a User.
3. After termination of the Service Agreement or the end of Service use, the Company shall process the information of Users and Learners in accordance with applicable laws and the Privacy Policy.

Article 18 (Matters Not Stipulated)

Matters not stipulated in these Terms of Use and the interpretation thereof shall be governed by the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, other applicable laws and regulations, and general commercial practices.

Article 19 (Dispute Resolution and Competent Court)

1. If a dispute arises in connection with use of the Service, the Company and the User shall consult in good faith to resolve it amicably based on mutual trust.
2. If the dispute is not resolved through the consultation under Paragraph 1, it shall be handled in accordance with the procedures prescribed by applicable laws.
3. If a lawsuit is filed in connection with use of the Service between the Company and a User, it shall be brought before the competent court under the Civil Procedure Act and other applicable laws.

Addendum

1. These Terms of Use shall take effect as of September 15, 2026.
2. The previous terms that applied before the effective date of these Terms of Use are replaced by these Terms of Use.